Trusted by growing service businesses across Australia
Client Success Stories
CASE STUDIES
Real businesses. Real constraints. Real systems.
(Your existing Challenge / Solution / Result cards sit here unchanged)
Challenge
Generate new leads and implement a CRM that can handle a rapidly growing business
Solution
Google Ads Management & CRM Migration & Automation
Result
Green Life has become one of the fastest growing businesses in Australia. We helped build a CRM with Automation assisting the team of 10+ Call centre sales reps.
The custom home builder Mornington Peninsula residents trust, NB Custom Builds have been in the business of creating affordable yet innovative custom homes for 18 years.
The existing website was built on Squarespace and designed to capture investor interest in the project. We were tasked with re-skinning the website to capture direct Villa bookings.
Green Life has become one of the fastest growing businesses in Australia. We helped build a CRM with Automation assisting the team of 10+ Call centre sales reps.
The Instantly team embarked on a mission to elevate user engagement by amplifying sign-ups and delighting their existing users through a reimagined, streamlined,
The Problem
Marketing shouldn’t feel unclear.
If this sounds familiar:
- Leads are inconsistent
- Tracking is messy or unreliable
- Marketing feels disconnected from sales
- Follow-up depends on someone remembering
You don’t want confusing reports or fancy dashboards.
You just want the phone to ring.
Our Approach
Simple systems that generate and handle leads.
We focus on the parts that actually move the needle:
- Marketing — Google Ads and Local SEO designed to attract real enquiries
- Automation — Practical follow-up and CRM systems so leads don’t slip through
- Support — Clear scope and flexible execution (DIY, hybrid, or hands-on)
Automation that keeps leads moving.
If the phone rings and nobody answers, marketing didn’t fail - the system did.
- Missed call text-back & follow-up
- Company-trained AI chat assistant
- Quote-to-invoice automation
- Automated invoice reminders
- Lead and pipeline visibility
Want to work with us?
We start by taking the time to understand your business, your current digital presence, existing marketing, competitive landscape, and goals.
From there, we look for the areas that will have the most noticeable impact — often simple things that are easy to miss.
Because of our capacity and the way we work, ongoing services aren’t always the right next step.
Some businesses take the recommendations and implement them internally.
For others, it makes sense for us to stay involved.
Either way, we’ll be clear and upfront about what we think makes sense.
Clear scope. No lock-ins. No guesswork.
Who we work with
We work best with established, service-based businesses — particularly in:
- Trades & construction
- Property & real estate services
- Medical & allied health
- Legal & professional services
- Home & commercial services
If your business relies on phone calls, enquiries, bookings, or quotes — we’re likely a good fit.
We focus on practical, local service businesses rather than highly technical products or software platforms.
New Wave Digital Marketing operates within the New Wave Group — supporting 2,000+ Australian businesses across accounting, legal, financial planning, and digital.